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Where to find your tickets

Open your tickets in the app to show at the door — and view them even without signal.

Your tickets are always in the TokTix app, ready to show at the door — even if you're offline.

Open your tickets

  1. Open (or install) the TokTix app.
  2. Sign in with the phone number you used to buy — your ticket is tied to that number.
  3. Tap the Tix tab.
  4. Tap a ticket to open it and show its QR code at the door.

If you bought several, swipe through them — each ticket has its own QR code.

Can't see your ticket? The usual reason is signing in with a different phone number than the one used at checkout. Sign out and back in with the number you bought with.

No signal at the venue?

TokTix keeps your tickets cached, so they still open when you're offline or the venue has bad reception. Open the Tix tab before you get to the door and your ticket will be there.

Want it even faster?

You can save your ticket to your phone's wallet so it's one tap away — see Add tickets to Apple or Google Wallet.

Still stuck? Open the TokTix app, go to Profile → Feedback, and send us a message — we read every one.