Question 1

What is TokTix?

Accepted Answer

TokTix is a mobile-first ticketing app built specifically for nightlife promoters. Create events in about 60 seconds using AI flyer scanning, manage sub-promoters, run door check-ins, and track comps — all from your phone.

Question 2

How fast can I create an event?

Accepted Answer

You can get an event live in about 60 seconds. Upload your flyer, FAITH pulls the event details automatically, review your ticket types, and publish. No long forms. No copying and pasting.

Question 3

How much does TokTix cost?

Accepted Answer

TokTix charges 5% + $0.50 per paid ticket, plus standard Stripe processing fees.

There are no monthly fees. Free events are always free to host.

Your ticket revenue goes directly to your Stripe account — TokTix never holds your funds.

Question 4

How do payouts work?

Accepted Answer

All payments are processed through Stripe. Ticket sales go directly into your connected Stripe account, and payouts are handled automatically based on your Stripe settings (daily or weekly).

Question 5

What is FAITH?

Accepted Answer

FAITH is TokTix's built-in AI assistant. Upload a flyer photo and FAITH automatically pulls out your event details — title, date, time, location, and more. You can also edit events by chatting with FAITH instead of filling out forms.

Question 6

Is TokTix secure?

Accepted Answer

TokTix uses Stripe for payment processing. Stripe handles payment security and compliance, and TokTix does not store customer card details.

Question 7

Does TokTix support sub-promoters?

Accepted Answer

Sub-promoter commission tracking is launching soon. You'll be able to assign unique ticket links to each promoter, track sales in real time, and calculate commissions automatically.

Question 8

Can I use TokTix on my own website?

Accepted Answer

Yes. TokTix integrates with existing event websites, including WordPress, so you can sell tickets directly from your own site without moving to a different marketplace.

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