Help Center← Back to toktix.com

2 min read

Create a promo or discount code

Give buyers a code for a percentage or fixed amount off, with optional limits and dates.

Promo codes give buyers a discount at checkout — great for early supporters, comps, or a limited-time push. You create and manage them per event.

Create a code

  1. Open your event and go to the Promo Codes screen (from the guest list header menu).
  2. Tap Add Promo Code.
  3. Set it up:
    • Code — type your own (e.g. OPENING25) or tap Random to generate one.
    • Discount type — a percentage off (e.g. 25%) or a fixed amount off (e.g. $10).
    • Value — the number for that discount.
    • Promo period (optional) — start and end dates for when the code works.
    • Usage limit (optional) — cap how many times the code can be used.
  4. Tap Save. The code is live immediately (or when its start date arrives).

How buyers use it

Buyers enter the code on the checkout page. The discount applies before payment, and the order shows what was taken off. You'll see total discounts given in your event analytics.

Common setups

  • A true "first 20 people" deal → set a usage limit of 20.
  • A weekend flash sale → set a promo period for those two days.
  • A full comp → a 100% percentage code (or a fixed amount equal to the ticket price).

Codes are per event. If you run a series, create the code again on each event — or reuse the same code text so it's easy to remember.

Still stuck? Open the TokTix app, go to Profile → Feedback, and send us a message — we read every one.