Troubleshooting & FAQ
When something isn’t working.
Why can’t I publish my event?
The usual reasons an event won’t go live — missing details or payouts not set up — and how to fix them.
2 min →A buyer says they didn’t get their ticket
How to find a buyer’s order, confirm their ticket, and get it to them.
2 min →Frequently asked questions
Quick answers to the most common questions about TokTix, fees, payouts, and security.
3 min →